Privacy Policy
Last updated: November 12, 2025
1. Introduction
Welcome to RiderCritic ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ridercritic.com (the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Information You Provide to Us
- Account Information: When you register for an account, we collect your email address, name, and any other information you choose to provide.
- Profile Information: You may provide additional information such as your date of birth, gender, and profile picture.
- Content: We collect the content you post, including motorcycle reviews, comments, ratings, and other user-generated content.
- Communication: When you contact us, we collect the information you provide in your communications.
2.2 Information Automatically Collected
- Usage Data: We automatically collect information about how you interact with our Service, including pages visited, time spent, and actions taken.
- Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
- Location Data: We may collect approximate location information based on your IP address.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and store certain information.
2.3 Information from Third Parties
- Authentication Providers: If you sign in using Google OAuth, we receive information from Google as permitted by your account settings.
- Analytics Services: We use analytics services that may collect information about your use of our Service.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our Service
- To create and manage your account
- To process and display your reviews and content
- To communicate with you about your account and our Service
- To send you marketing communications (with your consent)
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
- To enforce our Terms of Service
- To personalize your experience
- To analyze usage patterns and improve our Service
4. How We Share Your Information
We may share your information in the following circumstances:
4.1 Public Information
Your reviews, comments, ratings, and profile information (as you choose to make public) are visible to other users of the Service.
4.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Hosting and Infrastructure: Vercel (hosting), Firebase (database and storage)
- Analytics: Vercel Analytics, LogRocket (error tracking and session replay)
- Authentication: NextAuth, Google OAuth
- Email Services: For sending notifications and communications
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.4 Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Our security measures include:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication and authorization
- Regular security assessments
- Access controls and monitoring
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
6.1 Access and Portability
You have the right to access and receive a copy of your personal information.
6.2 Correction
You have the right to correct inaccurate or incomplete personal information.
6.3 Deletion
You have the right to request deletion of your personal information, subject to certain exceptions.
6.4 Objection and Restriction
You have the right to object to processing of your personal information or request restriction of processing.
6.5 Withdraw Consent
Where we rely on your consent, you have the right to withdraw it at any time.
To exercise these rights, please contact us at the email address provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We use the following types of cookies:
- Essential Cookies: Required for the Service to function properly
- Analytics Cookies: Help us understand how visitors interact with our Service
- Functional Cookies: Remember your preferences and settings
8. Children's Privacy
Our Service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take steps to ensure that your information receives adequate protection.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: privacy@ridercritic.com
- Website: Contact Page